staffaugmentation
VOX Network Solutions is a telecommunications company that offers converged voice and data services . It provides consulting, contact center, collaboration, network, security, managed services and a prescriptive process methodology to businesses.
To provide Avaya IVR system and its infrastructure support to Vox Network Solutions on an ongoing basis as per the business needs.
The provided Avaya IR system is an interactive voice response system (IVR) that allows for either full or partial automation of telephone transactions that would otherwise be performed by an operator or attendant. ePATHUSA works with system engineers to maintain performance levels of Cisco Voice and Avaya (Nortel) systems and monitor PBX, Voice Mail and ACD systems. We collaborate with associates and Information Technology staff to improve phone features and telecommunications reports, as well as troubleshoot and consult with vendors and service carriers. We coordinate with Vox’s data center staff to implement, design, and support all voice applications and systems.
| Project Type | Industry | Location |
|---|---|---|
| Infrastructure Services | Telecommunications | Nationwide |
PIPAC is an established and experienced nationwide Health and Life insurance brokerage company founded by an agent for agents. PIPAC has 40 plus years of industry experience, carrier and agent relationships with a strong belief in doing the right thing. Agents describe the PIPAC team as friendly, responsive, detailed and totally service oriented.
Given their business is delivering insurance packages that are custom made for the agents, we knew a stunning website with rich information was a must. ePATHUSA’s primary objectives were to guide users through the available insurance plans from a wide array of providers and categories, fabricating as per the needs, application process, highlight the company's history and penchant for game-changing work, and encourage the agents to reach out to the company for their needs. The website should highlight the complex packages that are available in the most simple and elegant way.
To emphasize just how the work is done in PIPAC, we open our homepage design with a welcoming graphic image of handshake. Keeping user experience in mind, we designed the portfolio area—one of the site's primary selling points—to feature a simple grid layout with a fun twist: the title text "jumps" up on hover, guiding users into the portfolio detail pages. Being developed in CMS, the website can be updated with little manual intervention to keep updated with the latest information. It also makes easier to optimize your search engine results. That means your site is more likely to land on the first page of Google results, which is very essential for any business to rise and sustain in the competitive world. It also reduces the website maintenance costs, which will result in savings of the operational costs.
| Project Type | Industry | Location |
|---|---|---|
| Web and Application Development | Insurance | Cedar Falls, IA |
Calpine Corporation is the largest generator of electricity from natural gas and geothermal resources in the United States, with operations in competitive power markets. A Fortune 500 company based in Houston, Texas, the company is owned by an affiliate of Energy Capital Partners and a consortium of other investors.
The business was looking for cloud architecture and integration for their existing applications. The cloud integration was to be created to improve connectivity and visibility, and ultimately optimize business processes. It is a response to the need to share data among cloud-based applications and to unify information components.
A study of the existing applications was done to identify the best practices to implement DevOps. A detailed roadmap of the cloud implementation process was drafted by working with the business by thoroughly understanding the needs and existing processes. Azure cloud-based system was deployed and automated to ensure the availability, performance, scalability and security of production systems. CI/CD pipelines were implemented to optimize application development and delivery. The configuration management was automated to reduce the need for on-going support for such activities. Critical system security in ensured in every step of development and delivery of cloud and on-premise platform solutions.
| Project Type | Industry | Location |
|---|---|---|
| Business Intelligence/ Power BI / Data Warehouse / DevOps | Power Energy | Houston, TX |
The Metropolitan Atlanta Rapid Transit Authority (MARTA) is the principal public transport operator in the Atlanta metropolitan area.
Learn more
The Department of Employment, Training & Rehabilitation (DETR) is the state of Nevada’s workforce development agency
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To provide Avaya IVR system and its infrastructure support to Vox Network Solutions on an ongoing basis as per the business needs.
Learn moreThe Metropolitan Atlanta Rapid Transit Authority (MARTA) is the principal public transport operator in the Atlanta metropolitan area.
Learn more
The Department of Employment, Training & Rehabilitation (DETR) is the state of Nevada’s workforce development agency
Learn more
To provide Avaya IVR system and its infrastructure support to Vox Network Solutions on an ongoing basis as per the business needs.
Learn more
The Metropolitan Atlanta Rapid Transit Authority (MARTA) is the principal public transport operator in the Atlanta metropolitan area.
The Department of Employment, Training & Rehabilitation (DETR) is the state of Nevada’s workforce development agency
To provide Avaya IVR system and its infrastructure support to Vox Network Solutions on an ongoing basis as per the business needs.
In today’s competitive business environment, the ability to make informed, data-backed decisions is critical for success. Gone are the days of relying on gut instincts or outdated reports. Modern businesses are shifting to data-driven strategies to gain real-time insights, enhance operational efficiency, and stay ahead of market trends.
Data analytics empowers decision-makers with the tools they need to analyze vast amounts of data, identify meaningful patterns, and make decisions that lead to tangible results. However, with an overwhelming amount of data available, businesses need sophisticated solutions that can process and transform that data into actionable insights.
At ePathUSA, we specialize in helping businesses unlock the full potential of their data. Our analytics solutions deliver real-time, accurate insights that empower leaders to make smarter, faster decisions that drive business growth. Whether you’re in retail, healthcare, or finance, ePath’s data analytics solutions offer the intelligence you need to stay ahead.
Data-driven decision-making is the practice of using data as the foundation for business decisions. It involves collecting and analyzing data to inform strategies, improve processes, and optimize outcomes. In a data-driven environment, decisions are made based on hard facts and real-time information rather than intuition or historical trends alone.
Key components of data-driven decision-making include:
By integrating these elements into business strategies, organizations can reduce uncertainty, avoid costly mistakes, and drive better outcomes across all functions. Gartner reports that 60% of organizations that embrace data-driven strategies see significant improvements in decision-making speed and accuracy.
For businesses, leveraging data analytics means having the ability to view trends as they develop, react in real time, and stay competitive in an ever-changing market landscape.
The advantages of adopting data analytics are clear and wide-ranging. Here are some of the most impactful benefits businesses can expect when they integrate data-driven decision-making into their operations:
1. Speed and Accuracy in Decision Making:
With access to real-time data, decision-makers can act quickly and confidently. Instead of waiting for manually compiled reports, analytics tools provide up-to-the-minute insights that help leaders make informed decisions faster. As a result, businesses can respond to market changes, customer needs, and operational issues more promptly, reducing delays and improving efficiency.
2. Cost Savings:
By improving processes and eliminating inefficiencies, businesses can save money. With predictive analytics, businesses can forecast trends, optimize resource allocation, and minimize waste. For example, a company that analyzes customer behavior to anticipate demand will be able to manage inventory more effectively, reducing storage costs and avoiding overstocking.
3. Predictive Decision-Making:
One of the most powerful aspects of data analytics is its ability to predict future trends based on historical data. Whether it’s predicting sales patterns, customer behavior, or market shifts, predictive analytics empowers businesses to make proactive decisions. This reduces risk and enables companies to seize opportunities before they arise.
4. Reduced Human Error:
Human error is inevitable, especially in manual processes. Data analytics helps reduce these errors by automating data collection, processing, and reporting. By relying on data-driven systems, businesses can trust the insights provided and avoid costly mistakes caused by inaccurate or inconsistent manual work.
5. Enhanced Customer Insights:
Data analytics gives businesses deep insights into customer preferences, behaviors, and buying patterns. By understanding these factors, companies can tailor their offerings to meet customer needs more effectively. For instance, an e-commerce company can use data analytics to recommend products to customers based on their browsing history, increasing sales and improving customer satisfaction.
At ePathUSA, we offer advanced data analytics solutions that are tailored to meet the specific needs of your business. Here’s why businesses trust us with their data:
In a world where data is one of the most valuable assets, leveraging it effectively can set your business apart. At ePathUSA, we help businesses unlock the full potential of their data with tailored analytics solutions that enhance decision-making, improve efficiency, and drive growth.
By embracing data analytics, you can make faster, more informed decisions that lead to better business outcomes. Whether it’s optimizing operations, predicting market trends, or improving customer experiences, data analytics is a powerful tool that helps you stay ahead of the competition.
Call to Action: Ready to transform your business with data-driven decisions? Contact ePathUSA today to learn more about our analytics solutions and how they can empower your business.
FAQ
Data-driven decision-making involves using data to inform business decisions rather than relying on intuition or assumptions. It helps businesses make more accurate, timely, and informed choices by analyzing trends, KPIs, and predictive models. This approach leads to better decision-making, improved efficiency, and reduced risks.
ePath’s data analytics solutions provide businesses with real-time insights, enabling faster and more accurate decisions. Our platform integrates data from various sources, offering interactive dashboards, predictive analytics, and KPIs that help decision-makers monitor performance, forecast trends, and optimize strategies across different departments.
Data analytics solutions can benefit virtually every industry, including healthcare, retail, finance, and manufacturing. Whether it’s improving patient care, optimizing inventory management, or enhancing financial risk management, data analytics enables businesses to make smarter decisions, improve processes, and drive growth in any sector.
Data analytics minimizes human error by automating data collection, processing, and reporting. By relying on data-driven tools, businesses can ensure the accuracy of the insights they rely on, leading to fewer mistakes and better outcomes. Automation and real-time monitoring significantly reduce the risk of errors in routine tasks.
Predictive analytics uses historical data to forecast future trends, helping businesses make proactive decisions. Key benefits include anticipating market shifts, optimizing inventory, improving customer experiences, and mitigating risks before they occur. This allows businesses to act faster and more strategically, gaining a competitive edge in the market.
Today, companies are increasingly adopting automation to improve efficiency and drive innovation. As organizations grow and the demand for quicker, more accurate processes rises, the need to deliver quality results becomes paramount.
At ePathUSA, we believe automation should simplify operations and enhance productivity without sacrificing control. Our approach integrates intelligent automation across functions like human resources, finance, and operations to reduce costs and improve decision-making.
Business automation is the use of technology to automate repetitive tasks and processes that were traditionally carried out manually. It encompasses a range of technologies, from Robotic Process Automation (RPA) to workflow automation, all designed to improve productivity, reduce human error, and enhance accuracy.
Workflow automation involves automating a set of tasks or processes that move through a series of steps within a business workflow. These tasks can include approval processes, document management, data entry, and more. With workflow automation, businesses are able to move data from one system to another seamlessly, improving collaboration and reducing bottlenecks in communication.
RPA (Robotic Process Automation) is a key technology in business automation, which uses software robots or “bots” to perform highly repetitive, rules-based tasks. These tasks could range from handling invoices to processing customer service requests. By mimicking human actions, RPA allows businesses to execute these tasks with speed and accuracy, without human intervention.
Over time, the role of automation has evolved significantly. Initially, automation was limited to large manufacturing environments where robots took on repetitive, physical tasks. Today, it extends to nearly every department within an organization, streamlining business processes and improving data analysis. According to Forrester, 70% of organizations will be using some form of intelligent automation by 2025.
The strategic role of business automation in modern enterprises is crucial. It’s not just about replacing human labor with machines, it's about enhancing business operations, improving customer experiences, and increasing scalability. By automating routine tasks, companies can focus more on strategic initiatives that drive growth.
At ePathUSA, we understand that one size does not fit all. That’s why we take a customized approach to business automation, tailoring solutions to each department’s unique needs and challenges. Whether it's automating payroll in HR, streamlining accounts payable in finance, or improving operational workflows, our team works closely with clients to design and implement solutions that optimize every part of the business.
Our Approach Includes the Following Key Elements:
For example, a client in the financial services industry wanted to automate their invoicing system. By implementing RPA, the business was able to eliminate manual data entry, reducing the processing time for each invoice from 10 minutes to just 2 minutes. This allowed the team to focus on more value-added tasks, such as strategic financial planning.
The benefits of automation are clear. When implemented correctly, automation leads to measurable improvements in time savings, error reduction, and customer satisfaction. Below are just a few examples of how our solutions have transformed businesses:
1. Time Savings
Time is one of the most valuable resources in any business. By automating repetitive tasks, companies can redirect their employees' time to higher-value activities. For example, after automating manual invoicing processes, one of our clients reported a 75% reduction in time spent on invoicing, freeing up hours each week for more strategic work.
According to Deloitte, organizations that implement RPA can save up to 40% of the time spent on manual tasks, significantly improving overall efficiency.
2. Error Reduction
Automation also plays a crucial role in reducing human errors. A customer service department using a manual process to input customer requests saw error rates of 20%. After integrating workflow automation to handle the requests, errors were reduced to below 5%. This led to improved customer satisfaction and lower costs due to fewer rework cycles.
3. Improved Customer Response Times
In today’s competitive business world, customers expect fast responses. Automation enables businesses to provide quicker turnaround times by streamlining workflows. One of our retail clients reduced customer query response times by around 40% after automating order tracking and customer service workflows, significantly enhancing customer satisfaction.
According to Gartner, organizations that have embraced automation report customer satisfaction rates up to 20% higher than those that haven’t.
4. Scalability
As businesses grow, so do their operational needs. Automation ensures that organizations can scale without the risk of bottlenecks slowing down growth. For example, a growing e-commerce company turned to RPA to handle order processing and inventory management, ensuring they could scale without adding headcount.
At ePathUSA, we specialize in intelligent automation solutions that drive operational efficiency, improve productivity, and reduce costs. Here’s why businesses trust us with their automation needs:
Conclusion: Ready to Automate Your Business?
Automation is not just about replacing manual processes, it’s about enabling businesses to focus on what matters most: growth, innovation, and customer satisfaction. At ePathUSA, we provide intelligent automation solutions that are tailored to your unique business needs, allowing you to streamline operations, reduce costs, and scale with ease.
If you're ready to experience the benefits of business automation, contact ePathUSA today. Our team is here to help you harness the power of automation and take your business to the next level.
Call to Action: Ready to automate your business processes? Reach out to ePathUSA today to learn more about our tailored automation solutions and see how we can drive efficiency and innovation in your organization.
FAQs
Business automation involves using technology to perform repetitive tasks without human intervention. It includes various technologies like workflow automation and Robotic Process Automation (RPA). Workflow automation streamlines a set of tasks within business processes, while RPA uses bots to automate highly repetitive, rules-based tasks. Both help improve efficiency, reduce errors, and save time.
Automation enhances business operations by streamlining workflows, reducing manual errors, and increasing productivity. It enables faster decision-making, lowers operational costs, and frees up employees to focus on more strategic activities. Businesses implementing automation have reported up to 40% time savings on manual tasks, leading to greater overall efficiency.
Most departments can benefit from automation, but the biggest impact is often seen in HR, finance, and operations. For example, automating payroll processing in HR, invoicing in finance, and order management in operations can save significant time and reduce human error. Every department that handles repetitive tasks can improve efficiency with automation.
The real-world benefits of automation include time savings, error reduction, and faster customer response times. For instance, automating invoicing can reduce processing time by 75%, and integrating RPA into customer service can cut response times by 40%. Automation also allows for scalability, helping businesses grow without being hindered by manual processes.
At ePathUSA, we tailor automation solutions for each industry based on specific needs. We collaborate closely with businesses in various sectors such as finance, retail, and manufacturing to design automation systems that integrate with existing workflows. From streamlining HR tasks to automating financial processes, our approach ensures each solution delivers measurable improvements in efficiency and performance.
In today's busy business world, companies must make quick decisions based on data. Relying on gut feelings or outdated reports is no longer effective. Cloud-powered analytics has changed how businesses collect and understand data, giving them the tools to make informed choices.
Cloud analytics is not just about storing data online; it helps businesses use data to make better decisions, run operations more efficiently, and stay competitive. By providing real-time insights, cloud analytics allows companies to quickly respond to market changes, improve operations, and lower costs.
Let’s look at how cloud analytics is changing decision-making for companies and why it is important for business success.
Cloud analytics refers to the use of cloud computing technologies to collect, process, and analyze business data. In a cloud environment, data is stored remotely rather than on physical servers. This allows businesses to scale their data storage and analysis needs quickly without the constraints of on-premises infrastructure.
Cloud analytics combines several core components:
Compared to traditional business intelligence (BI) tools, which often require heavy investment in hardware and maintenance, cloud analytics platforms offer greater flexibility, scalability, and cost-efficiency. Traditional BI systems typically rely on on-premises servers that can be expensive to maintain and have limited capacity for scaling. Cloud analytics removes these barriers, providing businesses with an agile solution that grows with their needs.
A report by Gartner predicts that by 2025, cloud analytics will be the primary choice for data storage and processing for over 80% of businesses globally. This represents a major shift away from traditional BI solutions and underscores the growing importance of cloud-based technologies.
At ePathUSA, we help businesses unlock the full potential of their data by designing and implementing cloud analytics solutions tailored to their unique needs. We understand that every business faces different challenges, which is why our cloud analytics platforms are customizable, scalable, and easy to integrate with existing systems.
Our approach to cloud analytics is focused on providing real-time insights, eliminating data silos, and offering a seamless user experience. By centralizing data into a single cloud environment, we ensure that decision-makers have access to the most current information, enabling them to make faster and more accurate decisions.
A key component of our cloud analytics solutions is the use of data lakes, which allow businesses to consolidate structured and unstructured data from multiple sources. This enables a holistic view of the business and enhances decision-making capabilities. Additionally, data lakes can store vast amounts of data without performance degradation, ensuring that businesses can scale their analytics platforms as their data grows.
One of the major benefits of our cloud analytics solutions is scalability. Unlike traditional on-premises systems, which often require significant investment and upgrades to handle increased data volumes, cloud-based systems can easily scale up or down based on demand. For example, if your business experiences a seasonal surge in sales, cloud analytics allows you to quickly adjust your data storage and processing needs without downtime or performance loss.
The Impact of Cloud Analytics on Business Performance
The benefits of cloud analytics go beyond technical capabilities. Implementing cloud analytics can lead to tangible improvements in several areas of business performance, from operational efficiency to customer satisfaction.
In today’s fast-moving business world, decision-making speed is crucial. Cloud analytics enables businesses to make decisions in real time by providing access to up-to-date insights. According to McKinsey, businesses that use data analytics effectively are five times more likely to make faster decisions than their competitors. With cloud analytics, companies can track key performance indicators (KPIs), monitor customer behavior, and assess market trends in real time, allowing them to respond to changes quickly.
Moving to the cloud can result in significant cost savings. A Forbes study found that 83% of businesses that migrated to the cloud saw cost reductions, with some reporting savings of up to 40%. This is largely due to the elimination of the need for expensive on-premises infrastructure and the ability to pay only for the cloud services used. Cloud analytics also reduces the time and resources spent on data management, allowing businesses to allocate resources more efficiently.
Cloud analytics platforms facilitate collaboration by providing a centralized, accessible source of data. Teams across departments, whether in sales, marketing, or finance, can access the same data, collaborate in real time, and align on strategic goals. This shared access to data helps break down silos, making it easier for businesses to achieve cross-departmental goals and make unified decisions.
A Harvard Business Review report highlights that organizations with strong collaboration practices are 5 times more likely to achieve high performance. Cloud analytics fosters this collaboration by giving teams the tools they need to work together more effectively.
Cloud analytics also plays a crucial role in driving innovation. By analyzing large datasets, businesses can uncover new opportunities, optimize existing processes, and improve products or services. For instance, cloud analytics can help identify customer pain points, enabling businesses to refine their offerings to better meet consumer needs. According to Accenture, companies that embrace data-driven innovation are 2.5 times more likely to experience revenue growth.
At ePathUSA, we provide more than just cloud analytics platforms, we deliver solutions that drive results. Our team of experts works closely with clients to understand their unique needs and goals, tailoring cloud analytics solutions to meet those requirements.
We leverage leading cloud platforms like AWS and Microsoft Azure to ensure our clients receive the most advanced, secure, and reliable cloud analytics services available. These platforms offer robust security features, high availability, and seamless integration with existing systems, making them the ideal choice for businesses looking to enhance their data capabilities.
Our commitment to continuous improvement means that we’re always refining our solutions to keep pace with technological advancements. With cloud analytics from ePathUSA, businesses not only gain access to real-time insights but also position themselves for long-term success.
Cloud analytics is a game-changer for businesses looking to improve decision-making, streamline operations, and drive growth. With the ability to access real-time data, reduce costs, and enhance collaboration, cloud analytics empowers businesses to stay ahead of the competition in an increasingly data-driven world.
If you’re ready to unlock the full potential of your data and take your business to the next level, ePathUSA is here to help. Our tailored cloud analytics solutions are designed to meet your specific needs, providing you with the insights and tools to make smarter, faster decisions.
Call to Action: Ready to leverage cloud analytics for smarter decision-making? Contact ePathUSA today to learn more about how our cloud solutions can transform your business.
FAQs
Cloud analytics involves the use of cloud computing technologies to store, process, and analyze data in real time. Unlike traditional BI systems, which rely on on-premises infrastructure, cloud analytics is scalable, flexible, and can be accessed from anywhere. It enables businesses to make faster, data-driven decisions using real-time insights without the limitations of traditional on-site systems.
Cloud analytics offers real-time access to data, allowing businesses to track key performance indicators (KPIs), monitor customer behavior, and analyze market trends as they happen. This immediate access to insights enables businesses to act quickly, improving their ability to adapt to changing conditions and make informed decisions faster.
Cloud analytics can lead to significant cost savings by eliminating the need for expensive on-premises infrastructure and ongoing maintenance. A study by Forbes found that 83% of businesses experienced cost reductions after migrating to the cloud. Cloud-based analytics platforms also offer scalable solutions, allowing businesses to pay only for the resources they use, making them more cost-effective in the long term.
Yes, cloud analytics platforms come equipped with advanced security features, including encryption, multi-factor authentication, and regular security updates. Providers like AWS and Microsoft Azure ensure high levels of data protection, and their platforms are compliant with global data security standards, such as GDPR and ISO 27001, ensuring that your data is safe and secure in the cloud.
Cloud analytics platforms facilitate collaboration by providing a centralized source of data that can be accessed by teams across departments, regardless of location. With cloud-based dashboards and reports, employees can view and interact with the same data in real time, improving communication and alignment across teams, leading to more coordinated and effective decision-making.
The Metropolitan Atlanta Rapid Transit Authority (MARTA) is the principal public transport operator in the Atlanta metropolitan area.
Learn more
The Department of Employment, Training & Rehabilitation (DETR) is the state of Nevada’s workforce development agency
Learn more
To provide Avaya IVR system and its infrastructure support to Vox Network Solutions on an ongoing basis as per the business needs.
Learn moreThe Metropolitan Atlanta Rapid Transit Authority (MARTA) is the principal public transport operator in the Atlanta metropolitan area.
Learn more
The Department of Employment, Training & Rehabilitation (DETR) is the state of Nevada’s workforce development agency
Learn more
To provide Avaya IVR system and its infrastructure support to Vox Network Solutions on an ongoing basis as per the business needs.
Learn more
The Metropolitan Atlanta Rapid Transit Authority (MARTA) is the principal public transport operator in the Atlanta metropolitan area.
The Department of Employment, Training & Rehabilitation (DETR) is the state of Nevada’s workforce development agency
To provide Avaya IVR system and its infrastructure support to Vox Network Solutions on an ongoing basis as per the business needs.
ePathUSA proudly participated in the 2025 GEOINT Symposium, with our President engaging industry leaders to discuss the future of geospatial intelligence. As an 8(a) and women-owned small business, we continue to advance mission-critical solutions supporting national security through innovative technology and strategic partnerships.
ePathUSA was honored to attend the Black and Brown Business Summit in West Des Moines—an inspiring event filled with meaningful connections and fresh perspectives. Christine’s powerful keynote left a lasting impact, reinforcing the importance of diversity, collaboration, and innovation in business.
The leadership team at ePathUSA proudly participated in Google Cloud Next 2025 in Las Vegas, immersing themselves in the latest breakthroughs in AI and cloud technology. The event delivered invaluable insights into transformative innovations, reinforcing our commitment to delivering forward-thinking, high-impact solutions for our clients. As digital transformation accelerates, we’re excited to integrate these advancements to help our clients thrive in a constantly evolving tech landscape.
The Metropolitan Atlanta Rapid Transit Authority (MARTA) is the principal public transport operator in the Atlanta metropolitan area.
Learn more
The Department of Employment, Training & Rehabilitation (DETR) is the state of Nevada’s workforce development agency
Learn more
To provide Avaya IVR system and its infrastructure support to Vox Network Solutions on an ongoing basis as per the business needs.
Learn moreThe Metropolitan Atlanta Rapid Transit Authority (MARTA) is the principal public transport operator in the Atlanta metropolitan area.
Learn more
The Department of Employment, Training & Rehabilitation (DETR) is the state of Nevada’s workforce development agency
Learn more
To provide Avaya IVR system and its infrastructure support to Vox Network Solutions on an ongoing basis as per the business needs.
Learn more
The Metropolitan Atlanta Rapid Transit Authority (MARTA) is the principal public transport operator in the Atlanta metropolitan area.
The Department of Employment, Training & Rehabilitation (DETR) is the state of Nevada’s workforce development agency
To provide Avaya IVR system and its infrastructure support to Vox Network Solutions on an ongoing basis as per the business needs.
